The Chemistry Mass Spectrometry facility is housed at the Molecular Sciences Research Hub in White City and has a range of Mass Spectrometers for a number of different applications.

Jaytee offer a total Mass Spectrometer instrument maintenance solution - our in-house MS capability provides Jaytee with an unequalled ability to provide the level of instrument maintenance our customers require. Engineer Training Jaytee believe in Quality First. Although training costs money, we invest heavily to ensure that our engineers are qualified and capable, utilising documented procedures and documented training records. Guaranteed Workmanship Reliability comes as standard. All workmanship is fully warrantied. Repairs are covered for a minimum of 3 months. Negotiable Contracts getaquoteA wide range of contracts are available to cover most eventualities, from a preventative maintenance visit only, up to fully comprehensive agreements. Should you require something ‘different’ then will endeavour to provide a solution. Simplified Call Rates If you would prefer not to have an agreement, then our Simplified Call Rates option provides a daily rate solution. If you have a contract with a limited number of emergency days, the ‘rate’ is reduced for additional days. Service Management Our Service Management and Customer Relations Management database enables us to manage you and your inventory. Our processes are pro-actively driven, and allow us to pre-empt and manage your servicing requirements. Telephone Helpline Technical support comes as standard with Jaytee whether you choose to have call-out repairs or a maintenance agreement. Workshop & Lab Facilities The Jaytee MS Lab provides the service department with excellent facilities to repair and test system components and complete mass spectrometers, as well as providing a demonstration area for our range of second user mass spectrometers. Which Manufacturers / Models? ABI Sciex Waters Micromass Agilent Thermo Varian VG

Jaytee offer three types of MS Service Agreement – Level 1, Level 2 and Level 3 dependent on the type of cover you require. Each agreement comprises 1 or more Preventative Maintenance (PM) visits inclusive of PM parts, engineer labour and associated documentation. Level One Our ‘Level 1 MS Maintenance Agreement‘ offers a basic level of cover, including 1 Preventative Maintenance visit: - Email and Telephone Support - Typical 48hr On-Site Response Time - 1 x PM Labour Visit, PM Parts, Engineer Report & PM Documentation - Reduced callout rate on breakdown visits Level Two The ‘Level 2 MS Maintenance Agreement‘ includes all the features of our Level 1 agreement with the added benefit of inclusive unlimited engineer breakdown travel and labour: - Email and Telephone Support - Typical 48hr On-Site Response Time - 1 x PM Labour Visit, PM Parts, Engineer Report & PM Documentation - Unlimited Breakdown Travel & Labour Level Three Our ‘Level 3 MS Maintenance Agreement‘ is designed for customers requiring a complete fully comprehensive package: - Email and Telephone Support - Typical 48hr On-Site Response Time - 1 x PM Labour Visit, PM Parts, Engineer Report & PM Documentation* - Unlimited Breakdown Travel & Labour - All-Inclusive Breakdown Parts ‘Plus’ – Mass Spectrometer PQ / Validation If required, Jaytee can also carry out PQ / Validation of your Mass Spectrometer after the Preventative Maintenance Service. Fully traceable standards are used and all the necessary qualification documentation is provided so that you can meet your regulatory requirements.This option can be added to any of the above MS service plans but your HPLC/ GC must also be covered under a Jaytee service agreement, for you to take advantage of this service. Multi-Year Agreements Extra discounts are available for multi-year Preventative Maintenance agreements. Please ask us for a quotation for 2, 3 or 5 year agreements to receive considerable savings.

Excel at Product Stewardship within your organization.

Class leading particle size performance meets innovative software solutions Advanced particle size and size distribution system Widest measurement from 0.01 – 3500 µm New Size Sure measurement mode

The movement of materials in a production process is a common constraint in designing a factory floor. Material handling systems are designed to keep conveyors and pipes both out of the way and accessible to operators and maintenance, the need for which must always be weighed against safety and process requirements. Product control is built-in via continuous checks and verifications: tracking, indexing, counting, and measuring. Integration with higher level systems of MES, APS, and WMS makes sure that product information is in the right place alongside the product at every hand-off. By automating repetitive, labour-intensive tasks, these systems decrease reliance on manual labour so operators can focus on higher-value work. When material must still be handled manually, we follow modern ergonomics and safety standards to keep the workplace easy to navigate and the operator safe .

Our materials analysis and testing knowledge spans various industry sectors, including aerospace, automotive, nuclear, chemicals, oil and gas, polymers and plastics, packaging, adhesives, medical devices, textiles and apparel, building materials, electronics, composites, consumer products, and nanomaterials. With a global network of laboratories and over 1,000 industry experts, we can support customers worldwide with prompt testing and consulting. Materials Analysis Core Services Material Quality Assurance: Our materials analysis expertise ensures the quality of your materials, supporting product development and guaranteeing performance. Failure Investigation: We investigate and help rectify failure issues by delving into the composition, structure, chemical, mechanical, or physical properties of your materials. Reverse Engineering and Deformulation Studies: Gain valuable insights into the construction and properties of products and materials through our in-depth studies. Performance and Environmental Testing: Assess a product's useful lifetime with accurate predictive information derived from performance and environmental durability testing. Materials Analysis Techniques Our experts use a wide range of materials analysis techniques to provide Total Quality Assurance to your business. Our laboratories work to ISO 17025 accreditation to test to a variety of standards, including ASTM, SAE, UL, IEC, ISO, BIFMA, EN, MIL and OEM-specific. We also provide advanced and routine materials and mechanical testing characterisation, data interpretation and expertise. Materials analysis techniques include microscopy, surface analysis, chromatography, mass spectrometry, NMR analysis, thermal analysis, rheological analysis and spectroscopy techniques including FTIR analysis or Raman analysis.

MatIQ is Simreka’s proprietary Generative AI + LLM platform, built specifically for chemical, materials, and formulation innovation. Trained on millions of scientific publications, patents, regulatory data, and a massive databank of over 180 million materials and chemicals, MatIQ becomes even more powerful when fine-tuned with your internal technical documents, experimental results, and historical formulation data. MatIQ dramatically reduces the time needed to research, ideate, and validate early-stage concepts — freeing up your experts to focus on real experimentation and breakthrough ideas.

EEMUA-191 and ISA-18.2 compliant alarm rationalisation and performance management. Alarm-flood detection, nuisance-alarm shelving with full audit trail, priority distribution analysis, top-offender reporting, and operator action tracking. Reduces alarm rates from "industry typical" hundreds-per-hour during upsets down to the EEMUA target of ten-per-hour-or-fewer, restoring operator situational awareness when it matters most.

Multi-variable Model Predictive Control built on twenty-three years of APC delivery experience across chemical plants, refineries, and pharma. Reactor temperature profiles, distillation column optimisation, furnace firing control, and exothermic reaction management. Safely pushes the unit closer to constraints, typically delivering 3–5% throughput uplift and 2–4% energy reduction without capital investment. Includes step-test tooling, model identification, and cycle-execution reporting.

Predict and prevent equipment failures before they cost a shutdown. Live heatmaps and condition-monitoring scorecards across pumps, compressors, heat exchangers, fired heaters, and rotating equipment. Surfaces early-warning fouling, vibration drift, seal degradation, and efficiency loss. Integrates with CMMS work-order systems so the maintenance team gets actionable, prioritised cards instead of raw vibration traces.

Full ISA-88 / S88 compliant batch execution: master-and-control recipe management, electronic batch records, multi-product scheduling, golden-batch analysis, and complete deviation tracking. Replaces paper batch sheets with a fully digital record, every parameter and operator action timestamped and electronically signed. 21 CFR Part 11 ready for pharmaceutical and regulated food manufacturing. Integrates with ERP for material genealogy and release.

Tank-farm automation for raw-material and finished-product storage. Real-time HMI of tank levels, temperatures, and grades; automated valve-lineup verification and route selection for safe transfers; online blend optimisation that adjusts component ratios to hit spec at minimum cost; continuous inventory reconciliation; and end-to-end material genealogy from receipt through to dispatch. Designed for refining, chemical, and lubricants blending operations.

A first-principles digital twin that mirrors your plant in real time. Engineers run what-if scenarios — feed rate, reflux, coolant duty, catalyst activity — and see predicted product yields, energy use, and emissions before touching the live unit. Used for operator training, debottlenecking studies, energy optimisation reviews, and pre-shift "look-ahead" simulation. Connects natively to your OPC, historian, and lab data sources.